🎉 Up to 70% Off Selected ItemsShop Sale
Returns & Exchanges
We want you to love every sip. If you are not satisfied with your purchase, we accept returns on unopened tea products and unused accessories within 30 days of delivery.
1
Initiate Request
Email our support team with your order number and the reason for the return.
2
Pack Your Items
Carefully pack the unopened items in their original packaging to prevent damage during transit.
3
Ship the Return
Affix the provided return label and drop the package off at any authorized carrier location.
4
Receive Refund
Once received and inspected, we will issue a refund to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing