Frequently Asked Questions
Find answers to common questions about our premium teas and services.
How should I store my loose leaf tea?
To maintain freshness, store your tea in a cool, dark place away from light, moisture, and strong odors. Our airtight tins are designed specifically for this purpose.
Are your tea bags compostable?
Yes, our pyramid tea bags are made from plant-based materials and are 100% biodegradable and compostable.
Do you offer organic tea options?
Absolutely. We carry a wide selection of USDA Certified Organic teas and herbal blends, clearly labeled on our product pages.
How much caffeine is in a typical cup?
Caffeine levels vary by type: White and Green teas are low to moderate, Oolong is medium, and Black tea is high. Herbal infusions are naturally caffeine-free.
Can I change my order after it has been placed?
Because we strive for fast shipping, orders are processed quickly. Please contact us within 1 hour of placement to request any changes.
Do you wholesale your products?
Yes, we partner with cafes, restaurants, and boutiques. Please visit our Wholesale page for application details.